A woman who was lying in a bed in Medway hospital has been forced to dial 999 to get urgent medical assistance.
Ava Stanley, 63, from Higham, Kent, was admitted to the Medway Maritime Hospital in Gillingham for chest pains last month. She became concerned when a heart monitor showing her heart was beating irregularly and was allegedly ignored by nurses.
She said she felt that she had no choice other than to call 999 from her hospital bed to force the nurses to take action. Medway NHS Foundation Trust apologised and said it was investigating.
She said her heart rhythm became erratic before dropping to zero, causing the monitor alarm to sound.
we will be investigating any concerns that she raises
Mrs Stanley said “I actually called 999 from my bed because I really thought that I was going to die and I might not make it.”
Following the emergency call, she was taken to the cardiac ward for further tests before being discharged last week.
Jayne Black, Chief Executive at Medway NHS Foundation Trust, said “We are very sorry if Ms Stanley feels the standard of care given during her visit was not to the high level that we would expect and we apologise for any distress that may have been caused”.
The distress that a patient with a heart condition does not want to encounter!